Welcome to THE PODCAST

📄 New White Paper Alert: Restoring Trust in Expertise

In a world drowning in misinformation, eroding trust, and self-declared "experts," can membership organizations reclaim their role as guardians of truth and professional integrity? In our latest episode of Association Transformation, we unveil our new white paper and explore the historical, societal, and strategic role associations must play to rebuild credibility in a post-truth era. We dive deep into the threats of epistemic pollution, the pitfalls of certification as a business model, and the leadership required to restore trust — from boardrooms to community listservs.

🧭 This isn’t just commentary. It’s a call to action.

🎙️ Listen now, read the paper, and join the conversation on how associations can lead with integrity in uncertain times.

Why do associations struggle with something as fundamental as branding? In this eye-opening episode of Association Transformation, hosts Andrew Chamberlain and Elisa Pratt welcome Tom Silva, Principal of Silver Brand and author of "The Challenge of Association Branding," to unpack the unique obstacles facing membership organizations. From volunteer governance structures that create decision-making bottlenecks to the multi-dimensional member experience that goes far beyond functional benefits, Tom reveals why traditional branding approaches fall short in the modern and future-focused association space. Discover how to move beyond logos and taglines, improve generic messaging that speaks to no one, learn the difference between marketing (the story you tell) and brand (the story your customers tell about you), and explore practical frameworks like the "minimum viable brand" approach that can help your organization create authentic, experience-driven connections with members. Whether you're facing industry disruption. Can’t define your value proposition or simply haven't held up the mirror in a while, this conversation provides actionable insights for associations ready to transform their brand strategy from the inside out.

What if the best leaders aren't born but made? 🤔 Join hosts Andrew Chamberlain and Elisa Pratt as they dive deep with authentic leadership expert Jennifer Jensen, author of "Developing Authentic Leaders." 🔍 Key takeaways: → Why 90% of leaders suppress their "hidden treasures" at work → How to spot invisible leadership potential in your volunteers → The truth about imposter syndrome (spoiler: even experts feel it!) → Moving beyond personality tests to real self-awareness Perfect for nonprofit executives, association leaders, and anyone working with volunteer boards who want to unlock authentic leadership potential.

Fresh off the heels of ASAE's 2025 MMC+Tech Conference in Washington, D.C., Elisa is back with stories, insights, and a few spicy takes. From packed-out sessions on member behavior (shout out to Rachel Mace) to memorable conference elements and delicious macarons. Elisa and Andrew dive into what resonated—and what didn't. Is AI really a hot topic anymore or just the “now normal”? Did we get enough of the original M and M? Elisa shares her first-timer impressions of MMC+Tech, observations on the equalizing effect of standardized vendor spaces, and a discussion of how vendors and consultants are treated in the association space (those colored name badges aren't helping). This episode offers equal parts recap and real talk about showing up, leading, and learning in the association world—especially when straddling the line between insider and outsider.

In this candid conversation, hosts Elisa Pratt and Andrew Chamberlain challenge the relentless pursuit of new ideas and constant change in association management. They explore how organizations often chase innovative strategies without implementing existing solutions, leading to instability rather than growth. The hosts propose that in today's turbulent environment, associations might benefit more from stability and consolidation than continuous transformation. They advocate for focusing on "the donkey work" - the unglamorous but essential tasks of data management, resource optimization, and purposeful prioritization. The episode offers a refreshing counterpoint to motivational business literature, suggesting that success comes not from new philosophies but from execution, perspective, and the courage to do less and do it exceptionally well.