MODULE 5

Disagreement, misunderstandings and tensions amongst board members and between a board and its paid executive are not uncommon. Indeed, conflict amongst people is a natural part of everyday life but in the context of our professional lives, conflict does not need to be destructive. Instead, it can and should be used as a tool that allows teams to take action to accomplish a particular goal. Getting issues out in the open and on the table allows teams to evaluate a problem or question with more complete information and, in the end, to make a better decision. By understanding how to engage transparently and honestly, you will learn that a communicative culture of constructive conflict always generates a strong sense of team cohesion.

LEARNING OUTCOMES

At conclusion of the module, you will be able to:

1. Demonstrate teamwork that builds confidence, commitment and success within your board and inspire staff, members and stakeholders to follow;

2. Create a sense of psychological safety by nurturing cultures of constructive challenge through trust-based relationships;

3. Communicate change in a positive manner by influence and persuasion, articulating the purpose and value of change in the context within which change happens; and

4. Be inquisitive and demonstrate and appetite for exploring fresh ideas.

MODULE 5

COMMUNICATION

LEARNING OUTCOMES

At conclusion of the module, you will be able to:

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